- Kohanim S, Sternberg P, Karrass J, Cooper WO, Pichert JW. Unsolicited Patient Complaints in Ophthalmology: An Empirical Analysis from a Large National Database. Ophthalmology. 2015 Nov 4. PMID: 26589549 [PubMed].
The number of unsolicited patient complaints about a physician has been shown to correlate with increased malpractice risk. Using a large national patient complaint database, we evaluated the number and content of unsolicited patient complaints about ophthalmologists to identify significant risk factors for receiving a complaint.