Travel troubleshooting
| Scenario | Who to Call | Contact Information | Process Owner |
|---|---|---|---|
| Travel policy and all travel related questions | Travel Team | www.vanderbilt.edu/travel travel@vanderbilt.edu 615-343-6601 |
Laura Miller Travel Manager Laura.Miller@Vanderbilt.edu 615-875-9076 |
| Expense Reporting Assistance | DisbursementTeam | www.vanderbilt.edu/disbursements concurexpense@vanderbilt.edu 615-343-6601 |
Tiffany Gregory Disbursements Supervisor Tiffany.Gregory@Vanderbilt.edu 615-322-1055 |
| Payment Card Questions | Payment Cards Team | www.vanderbilt.edu/tpc paymentcards@vanderbilt.edu 615-343-6601 |
Jeremy Williams (Until 10/14) Interim Card Manager Jeremy.Williams@Vanderbilt.edu 615-322-6757 |
| Technical Questions about Concur | Concur Help Desk | 866-793-4040 | Tony Grayson Director of Disbursements Tony.Grayson@Vanderbilt.edu 615-343-3429 |
| Booking assistance for airfare, hotel and car rental
After-Hours Emergency Help Desk |
CTM-Travel Agency | Domestic and International 866-303-1019 |
Jane Hershey CTM Account Manager Jane.Hershey@Vanderbilt.edu 615-875-8877 |