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Implementation of a Telephone Postoperative Clinic in an Integrated Health System.


AUTHORS

Kummerow Broman K , Roumie CL , Stewart MK , Castellanos JA , Tarpley JL , Dittus RS , Pierce RA , . Journal of the American College of Surgeons. 2016 7 29; ().
  • NIHMSID: 9431305

ABSTRACT

Prior work suggested that telephone follow-up could be used in lieu of in-person follow-up after surgery, saving patients time and travel while improving utilization of scarce surgeon and facility resources. We report our experience implementing and evaluating telephone postoperative follow-up within an integrated health system.


Prior work suggested that telephone follow-up could be used in lieu of in-person follow-up after surgery, saving patients time and travel while improving utilization of scarce surgeon and facility resources. We report our experience implementing and evaluating telephone postoperative follow-up within an integrated health system.


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