Characteristics of families that complain following pediatric emergency visits.
AUTHORS
Carroll
KN ,
Cooper
WO ,
Blackford
JU ,
Hickson
GB ,
. Ambulatory pediatrics : the official journal of the Ambulatory Pediatric Association. 2005 11 1; 5(6). 326-31
- PMID: 16302833 [PubMed].
ABSTRACT
The voicing of unsolicited observations by patients and families is a form of participation in the health care system. We investigated whether visits by patients of different race/ethnicities were equally represented in unsolicited complaints filed with a medical center’s Office of Patient Affairs (OPA) regarding pediatric emergency visits.
The voicing of unsolicited observations by patients and families is a form of participation in the health care system. We investigated whether visits by patients of different race/ethnicities were equally represented in unsolicited complaints filed with a medical center’s Office of Patient Affairs (OPA) regarding pediatric emergency visits.
Tags: Alumni Publications 2005